Frequently Asked Questions
Everything you need to know about your CANNI beauty experience.
What makes CANNI gel polish different from other brands?
CANNI focuses on a high-quality, HEMA-free, and odorless formula. Our products are designed for long-lasting wear of up to 21 days with a high-gloss finish, ensuring professional salon results at home.
How long does shipping take for my order?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are CANNI products cruelty-free and vegan?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products on animals, and our gel polish formulas do not contain any animal-derived ingredients.
What is your return policy for opened products?
Due to hygiene reasons and the nature of cosmetic products, we can only accept returns for items that are unopened and in their original packaging within 30 days of purchase.
Do I need a UV or LED lamp to dry the polish?
Yes, CANNI gel polishes are professional-grade and require curing under a UV lamp for 120 seconds or an LED lamp for 30-60 seconds to ensure a durable, smudge-proof finish.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process for all our customers.